Frequently Asked Questions
Q. Is WatchShells affiliated with Rolex or any other watch brands?
A. No. WatchShells is an independent company offering customized anti-scratch shells in a non-official capacity to existing watch brands' official watches.
Q. How are WatchShells manufactured?
A. All our products are handcrafted by our team. Our company runs a small, but strong watch shop in Seoul, Korea. All watch protectors are produced flawlessly based on the intended, original watch which has not been polished before. Therefore, we are confident in that we are much higher quality than other protectors which have been designed based on unoriginal watches.
Q. Can my watch corrode?
A. Don't worry. We have tested this thoroughly and have specially developed the products. These are painted protecting films but, not commercial. We developed watch protecting films to assure the safety of your skin and the 904L and 316L stainless steel. WatchShells does not contain any blends or chemicals, whatsoever. So, only pure-water is required for installing shells to your watch.
Q. If there are no models available for my watch:
A. If you can't find WatchShells for your watch, contact us, please. Our team is willing to make shells for your watch model.
Q. How long will it take to get my WatchShells order, and how much is the cost?
A. In most cases, your order will ship the following business day, excluding Weekends & Holidays. However, the arrival time will depend on your selected preference of shipping at checkout. Orders received for delivery in South Korea will be shipped with a live tracking number by FedEx (No Charge). No matter what country you live in, FedEx shipment will give a live tracking number, and the package usually arrives in 2-4 business days. (Intermittent delays occur due to COVID-19.)
Q. What if I would like to return my WatchShells?
A. You may return your WatchShells for any reason as long as you follow the procedures listed in our return policy.
